[vc_row acw=”0″ css=”.vc_custom_1485424268251{padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1485424300214{padding-bottom: 0px !important;}”][kdesk_jumbotron heading_text=”The Official BiteExpress
Customer & Partner Support Center” sub_heading_text=”We provide professional customer support to our users and partners for best experience” search_placeholder_text=”Start Searching From Here” jumbotron_img=”3633″ overlay_color=”#000000″ opacity=”0.2″ bg_repeat=”no-repeat”][/vc_column][/vc_row][vc_row kdesk_custom_class=”section-content-block section-kb-categories” el_id=”browse_cats”][vc_column][kdesk_vc_heading title=”KnowledgeBase Categories” sub_title=”Knowledgebase categories help you find your solutions and answers quickly.”][vc_row_inner el_class=”text-center”][vc_column_inner][kdesk_vc_button btn_text=”Load More Categories” btn_info=”url:https%3A%2F%2Fsupport.biteexpress.ng%2Fknowledgebaase%2F|title:CATEGORIES” btn_border=”1″ btn_url=”#”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row parallax=”content-moving” parallax_image=”3638″ parallax_speed_bg=”2.5″ kdesk_custom_class=”section-content-block”][vc_column][kdesk_counter layout=”layout_2″ column=”6″ text_align=”center” time=”5000″ delay=”10″ theme=”custom” counter_color=”#de1600″ text_color=”#ffffff” icon_color=”#ffffff”][kdesk_counter_item counter_title=”Supports” counter_value=”2900″ icon=”fas fa-phone-volume”][kdesk_counter_item counter_title=”CATEGORIES” counter_value=”762″ icon=”fa fa-list-ul”][kdesk_counter_item counter_title=”TAGS” counter_value=”873″ icon=”fa fa-tags”][kdesk_counter_item counter_title=”LIKES” counter_value=”9200″ icon=”fa fa-thumbs-o-up”][kdesk_counter_item counter_title=”FEEDBACKS” counter_value=”4964″ icon=”fa fa-bullhorn”][kdesk_counter_item counter_title=”REPLIES” counter_value=”1464″ icon=”fa fa-envelope-o”][/kdesk_counter][/vc_column][/vc_row][vc_row parallax=”content-moving” kdesk_custom_class=”section-content-block ask-question-section” css=”.vc_custom_1532428650915{background-color: #edf0f2 !important;}” el_id=”ask_questions”][vc_column width=”1/2″][kdesk_vc_heading layout=”layout_3″ title=”FREQUENTLY ASKED QUESTIONS” border_upper=”#de1600″ border_bottom=””][usa_container toggle=”true” theme=”theme-red” highlight_bg=”#ff0000″ highlight_color=”#ff0000″ nav_box=”arrow”][usa_item acc_title=”What is BiteExpress?”]BiteExpress is an on-demand delivery platform that connects customers with a wide range of restaurants and vendors, allowing them to conveniently order food, groceries, and other products for delivery.[/usa_item][usa_item acc_title=”How does BiteExpress work?”]Customers can place orders through the BiteExpress mobile app or website. These orders are then received by the respective vendors (BitexVendors), who prepare the items for delivery. Riders (BitexDrivers), our dedicated delivery partners, pick up the orders and ensure they are speedily delivered to the customers’ specified locations.[/usa_item][usa_item acc_title=”What areas does BiteExpress serve?”]What areas does BiteExpress serve?

BiteExpress currently operates in various states in Nigeria, with plans for further expansion to cover more areas in the near future. You can check the app or website to see if BiteExpress is available in your location.[/usa_item][usa_item acc_title=”How long does it take to receive an order?”]The delivery time for each order may vary depending on factors such as the vendor’s preparation time, distance, and traffic conditions. Typically, BiteExpress strives to ensure timely deliveries, normally between 15 – 45mins, and you can track the progress of your order through the app.[/usa_item][usa_item acc_title=”What payment methods are accepted on BiteExpress?”]BiteExpress accepts various payment methods, including , card payments, and mobile wallet options. You can choose the most convenient payment method for you during the checkout process. At the moment BiteExpress DOES NOT ALLOW Cash on Delivery![/usa_item][usa_item acc_title=”How can I become a BitexVendor?”]If you are a restaurant or vendor interested in partnering with BiteExpress, you can visit our dedicated BitexVendor website or contact our support team to initiate the registration process. Our team will guide you through the onboarding requirements and steps to join the BiteExpress ecosystem.[/usa_item][usa_item acc_title=”How can I become a BitexDriver?”]If you have a vehicle or means of transportation and are interested in becoming a BitexDriver, you can visit the dedicated BitexDriver website or download the BiteExpress Driver App and sign up as a driver. The app will guide you through the registration process, and once approved, you can start accepting delivery requests and earning as a BitexDriver.[/usa_item][usa_item acc_title=”How can I become a BitexAgent?”]To become a BitexAgent and join our network of agents, you will need to visit the dedicated BitexAgent webiste, fill up the registration form, complete the training required and receive your starter kit which includes your BiteExpress identity card and access to your personalized dashboard. Start earning[/usa_item][/usa_container][/vc_column][vc_column width=”1/2″]

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