1. App Login and Account Issues:
– Troubleshooting Steps:
– BitexAgents should check their internet connection and try logging in again.
– If login issues persist, reset your password or contact support for assistance.
– Verify that the BitexAgent’s account is active and not suspended.
2. App Navigation and Usage Issues:
– Troubleshooting Steps:
– We provide BitexAgents with a comprehensive user guide or tutorial to familiarize them with the app’s features and functions.
– BitexAgents are expected to explore the app’s settings and preferences to customize their experience.
– Through our dedicated support team, we offer one-on-one support or training sessions for BitexAgents who may need additional assistance.
3. Payment and Earnings Queries:
– Troubleshooting Steps:
– BitexAgents are trained to understand the payment process and how earnings are calculated.
– BitexAgents, through their personalized dashboards can monitor their earnings for transparency and clarity.
– BiteExpress’s provides support for any payment-related issues or delays.
Last Update: July 28, 2023