1. Dashboard Overview: After logging in, you’ll land on the app’s dashboard. This page provides an overview of your current status, including your online/offline status, total earnings, and delivery analytics.
2. Accepting Orders: When there’s a new delivery request, you’ll receive a notification on your dashboard. Tap on the notification to view the details of the order, including the pickup location, delivery address, and the items to be delivered.
3. Navigation: Use the built-in navigation feature to find the most efficient route to the pickup and delivery locations. The app’s map will suggest the best path to ensure timely delivery and minimal detours.
4. Communication: If you need to contact the customer or the BiteExpress support team during a delivery, you can do so through the app’s messaging feature. Keep communication professional and informative.
5. Earnings and Payments: Access your earnings and payment details from the app’s menu. You can track your daily, weekly, and monthly earnings, as well as any bonuses or incentives earned.
6. Account Settings: Customize your account settings by navigating to the app’s menu. Here, you can update your personal information, vehicle details, and preferred delivery zones and bank account information.
7. Delivery History: Review your delivery history to keep track of completed orders and earnings. The delivery history will provide a detailed summary of each completed delivery.
8. Availability and Schedule: Use the app to set your working hours and availability. You can choose to go online and accept orders during specific time slots that suit your schedule.
9. Support and Help Center: If you encounter any issues or have questions about the app, the support and help center is your go-to resource. Access FAQs and other helpful information to resolve any concerns.
10. Log Out: When you’re done for the day or need to take a break, go offline log out of the app to stop receiving delivery requests.
Last Update: July 18, 2023